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POPIA Privacy Policy

Last Updated: June 5, 2026

IDATHA AI (PTY) LTD ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and protect your personal data in accordance with the Protection of Personal Information Act, No. 4 of 2013 ("POPIA") of South Africa.

1. Information We Collect

When you interact with our website, use our server configurator, submit a contact inquiry, or apply for a career role, we may collect the following personal information:

  • Full Name and contact details (WhatsApp number, email address).
  • Entity type and product interest preferences.
  • Employment history, qualifications, CV details, and cover letters (for job applicants).
  • Technical parameters from server configuration selections.

2. Purpose of Processing

We process your personal information only for legitimate business purposes, including:

  • Responding to your inquiries and custom server configuration reviews.
  • Processing job applications and recruitment assessments.
  • Fulfilling orders and organizing logistics for hardware delivery.
  • Complying with South African statutory and regulatory obligations.

3. Data Sovereignty & Offline Security

A core mission of IDATHA AI is absolute data privacy. All customer data processed inside IDATHA AI hardware operates locally on the customer's premises. The data collected via this website is stored on secure, local databases in South Africa and is never shared, sold, or processed in cloud systems outside African borders.

4. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law. Once the processing purpose is complete, we securely destroy or de-identify the information in accordance with POPIA rules.

5. Your Rights Under POPIA

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction, destruction, or deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw consent previously provided for data processing.
  • Lodge a complaint with the South African Information Regulator.

6. Security Safeguards

We implement appropriate technical and organizational measures to protect personal information against loss, damage, unauthorized destruction, or unlawful access. This includes encrypted local data storages, secure transmission protocols, and strict access controls.

7. Contacting Us

If you have any questions regarding this privacy policy or wish to exercise your rights under POPIA, please submit a contact form inquiry, and our technical team will respond within 24 hours.